Privacy Policy

📋 Introduction

Suez Canal Insurance Company (SCI) is committed to protecting the privacy and confidentiality of our clients' data. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, mobile application, and submit insurance applications.

We understand the importance of your data privacy and continuously work to enhance our procedures to protect your information in accordance with the latest standards and Egyptian laws.

📊 Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, address, ID number.
• Insurance Information: Policy type, policy number, claim details, insurance history.
• Usage Information: Website browsing data, user preferences, interactions with services.
• Technical Information: IP address, device type, operating system, browser used.

⚙️ How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: Processing insurance applications, issuing policies, managing claims.
• Communication: Responding to your inquiries, sending important notifications, service updates.
• Service Improvement: Analyzing website usage, developing products, improving user experience.
• Legal Compliance: Complying with legal and regulatory requirements, fraud prevention.

🛡️ Information Protection

We implement advanced security measures to protect your information:

• Encryption: Using SSL encryption protocols to protect data transmission.
• Access Control: Restricting access to personal information to authorized personnel only.
• Monitoring: Continuous monitoring systems to detect and prevent breaches.
• Training: Training employees on best data protection practices.

📧 Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

• Email: complaints@sci-egypt.com
• Hotline: 16569
• Address: 31 Mohamed Kamel Morsi St., Mohandessin, Giza