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Frequently Asked Questions
Answers to Your Questions
Suez Canal Insurance Company (SCI) is an Egyptian joint-stock company and the first private sector insurance company in Egypt. It was established in October 1979 under the umbrella of Arab Contractors and the Suez Canal Authority.
The company is a leading model in providing distinguished insurance services for national projects, private sector projects, and investments. It has over 29 branches across all governorates of Egypt.
📌 Learn more: About the Company
Suez Canal Insurance Company was established in October 1979 and is registered under No. (5) with the Financial Regulatory Authority, subject to its control and supervision.
The head office of Suez Canal Insurance Company is located at:
- Address: 31 Mohamed Kamel Morsi Street, El Mohandessin, Giza
- P.O. Box: 271 Dokki – Giza
- Phone: 16569
- Email: info@sci-egypt.com
📌 Learn more: All Company Branches
Suez Canal Insurance offers a comprehensive range of insurance products, including:
- Marine Hull Insurance - Comprehensive coverage for ships and vessels
- Marine Cargo Insurance - Protection for goods during sea, air, and land transport
- Fire & Burglary Insurance - Property protection against risks
- Motor Insurance - Vehicle insurance coverage
- Medical Insurance - Comprehensive health services
- Miscellaneous Insurance - Special coverage
- Engineering Insurance - Protection for engineering projects
📌 Learn more: All Our Products
To get motor insurance from Suez Canal Insurance, you can:
- Visit the nearest branch in your governorate
- Call the hotline 16569
- Contact via email info@sci-egypt.com
📌 Learn more: Motor Insurance Details
You can contact Suez Canal Insurance customer service through:
- Hotline: 16569
- Email: info@sci-egypt.com
- Visit one of our branches: Over 29 branches across Egypt
- Social Media: Facebook, Instagram, LinkedIn
📌 Learn more: All Contact Methods
You can verify the validity of your insurance policy through:
- Visit the Validate Document portal
- Enter the policy number and serial number
- Call customer service 16569
📌 Learn more: Document Validation Portal
Suez Canal Insurance offers online payment services for policies and endorsements through:
- E-Pay Portal
- Credit and debit cards
- Mobile banking applications
📌 Learn more: E-Pay Portal
AM Best, the credit rating agency in London, affirmed on June 26, 2026, the company's Financial Strength Rating (FSR) at B- (Fair), the Long-Term Issuer Credit Rating (ICR) at bb- (Fair), and the National Scale Rating (NSR) at aa+.EG (Superior) with a stable outlook.
📌 Learn more: AM Best Website
The official working hours of Suez Canal Insurance Company are:
- Sunday to Thursday: 9:00 AM – 5:00 PM
- Friday and Saturday: Official holiday
- Hotline: Available 24/7 16569